Kodak EasyShare printer dock 4000 — User's Guide


Table of Contents > Troubleshooting > Printer Dock Status Lights

6 Troubleshooting

Printer Dock Status Lights

Cartridge Light
Light Status Cause Action/Solution

Light glows steady red

The color cartridge is depleted.

  1. Install a new color cartridge (Loading the Color Cartridge).

  2. Press Print to clear error and resume printing.

Excess slack in color cartridge ribbon.

  1. Remove color cartridge, and remove slack (Loading the Color Cartridge).

  2. Re-install the color cartridge.

  3. Press Print to clear error and resume printing.

Light blinks red

The color cartridge is improperly installed.

  1. Remove and re-install the color cartridge (Loading the Color Cartridge).

  2. Press Print to clear error and resume printing.

There is a color cartridge jam.

  1. Install a new color cartridge (Loading the Color Cartridge).

  2. Press Print to clear error and resume printing.

Paper Light
Light Status Cause Action/Solution

Light glows steady red

The paper tray is empty.

  1. Load paper (Loading the Paper).

  2. Press print to clear error and resume printing.

The paper tray is improperly installed.

  1. Remove the paper tray, check that paper is properly loaded, and re-install (Loading the Paper).

  2. Press Print to clear error and resume printing.

Light blinks red

There is a paper jam.

  1. Clear the paper jam (Clearing a Paper Jam).

  2. Press Print to clear error and resume printing.

Battery Charging Lights
Light Status Cause Action/Solution

No lights

Camera is not on the printer dock or is improperly seated.

Place the camera on the printer dock (Docking and Charging the Camera) or readjust the camera placement.

Camera is turned on.

Turn off the camera.

Correct battery is not installed.

Install a Kodak EasyShare Ni-MH rechargeable battery pack (Installing the Rechargeable Battery).

Green lights

Battery is less than half charged.

Camera is on the dock.

Leave camera on the dock to continue charging.

Battery is more than half charged.

Battery is fully charged.

Leave camera on the dock to maintain charge.

Red light (blinking)

Battery is not properly installed.

Re-install the battery.

Battery or connector pin is damaged.

Check for damage.

Camera and battery have been exposed to extreme temperatures.

Slowly return the camera and battery to room temperature.

Print Mode Lights
Light Status Cause Action/Solution

One light glows steady green

The respective print option is available and selected.

None required.

To change modes, push the Print mode button repeatedly (Indicator Lights and Buttons).

All lights are off

There are no pictures in the camera.

Take a picture. To change modes, push the Print mode button repeatedly.

The camera is not on the printer dock or is improperly seated.

Remove the camera from the printer dock, and readjust the camera placement.

The camera is in auto power-off.

Press any button on the printer dock.

Print Light
Light Status Cause Action/Solution

Light glows steady green

The printer dock is ready for printing.

None required.

Light blinks green

The printer dock is printing.

Transfer Light
Light Status Cause Action/Solution

Light glows steady green

The printer dock is ready for transferring pictures.

None required.

Light blinks green

Pictures are being transferred to the computer.

Light is off

There are no pictures in the camera.

Take a picture.

The camera is not on the printer dock or is improperly seated.

Place the camera on the printer dock (Docking and Charging the Camera) or readjust the camera placement.

The printer dock is not connected to the computer.

Connect the printer dock to the computer (Installing the Software).

The camera is in auto power-off.

Press any button on the printer dock.

The printer dock is printing from the camera.

The Transfer button is disabled.

The computer is not on.

Turn on the computer.




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