KODAK EASYSHARE Digital Picture Frame — Wireless Setup Guide


Table of Contents > Troubleshooting FAQs > Frequently asked questions

6 Troubleshooting FAQs

Frequently asked questions

I already have Windows Media player on my computer. Do I have to install it again?

You must have Windows Media player 11, or greater, so your frame can access the pictures on your computer.

Check your Windows Media player version number. (Right-click in the top menu bar, then select Help > About Windows Media Player.) If your version is earlier than 11, upgrade to version 11. See Download and install Windows Media player 11.

I already have Kodak EasyShare software on my computer. Do I have to install it again?

The CD that was packaged with your frame contains a special version of EasyShare software that lets your computer share pictures with your frame. Install it to upgrade to this special software version. See Install and set up EasyShare software.

I lost my Internet connection in the middle of my setup. What should I do?

Reconnect to the Internet and repeat the installation and setup, starting on Install the software.

I lost my wireless connection in the middle of the setup. What should I do?

Make sure your wireless connection is live and repeat the setup, starting on Set up your wireless frame.

I can't find my network. Why?

  • Is your network set up to broadcast SSID? If so, you must enter your wireless network information manually. The person who set up your network can help you with this information.

  • Does your network have security enabled (WEP or WPA)? If so, follow the instructions on 4.

I can't find my network computer. Why?

  • Make sure your router and your computer are on.

  • Make sure your computer is on your wireless network. See the documentation that came with your router and your computer.

  • Is Media sharing enabled in Windows Media player 11? See Share media in Windows Media player 11.

  • Is your frame allowed to share content with your computer? See Share your media with your frame.

I didn't connect to my network the first time I turned on my frame. Can I do it now?

Yes, you can.

  1. Press Home on the remote control, then select Settings > Network > Manual > Enable/disable connections > Enable.

  2. Press the Back button.

  3. Select Network > Scan for wireless networks.

  4. Continue with step on .

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