Kodak EasyShare printer dock plus series 3 — User's Guide

Table of Contents > Troubleshooting > Status lights

8 Troubleshooting

Status lights

Color Cartridge light

Light status

Cause

Action/solution

IMPORTANT:

The color cartridge may lock in place if there is a paper error. Do not attempt to remove the cartridge without first clearing the paper error. Make sure the Paper light is off before attempting to remove the cartridge (see Paper light).

Light is off

The color cartridge is properly installed and is working normally.

None required.

Light glows steady amber

The color cartridge has five or fewer prints remaining.

None required.

Light blinks red

There is a color cartridge jam.

Clear the jam (), then press .

Light glows steady red

The color cartridge is depleted.

Install a new color cartridge (Installing and removing the color cartridge), then press .

The color cartridge is not installed or is not fully seated.

Remove and re-install the color cartridge (Installing and removing the color cartridge), then press .

Paper light

Light status

Cause

Action/solution

IMPORTANT:

Light is off

The paper tray is properly installed and has an ample supply of paper.

None required.

Light blinks red

There is a paper jam.

Clear the jam (), then press .

Printing stopped during mid-print; the paper may be damaged or is missing removable tabs ().

Remove loose paper. Check the paper supply. Reload with new paper if necessary, then press .

Light glows steady red

The paper tray is empty.

Load paper (Loading paper), then press .

The paper tray is not installed or is improperly installed.

Remove the paper tray, check that paper is properly loaded, and re-install (Installing and removing the paper tray). Press to resume printing.

Paper did not feed; removable tabs may be missing or sheets may be stuck together ().

Check the paper supply. Reload with new paper if necessary, then press .

The paper feed roller may be dirty.

Clean the paper feed roller (Cleaning the paper feed roller).

Battery charging lights
Light status	Cause	Action/solution
All lights are off	The camera is not properly seated on connector.	Reseat the camera on the printer dock (Docking and charging your digital camera).
	The camera is turned on.	Turn off the camera.
	An unrecognized battery type is installed, or camera does not support charging.	Install a Kodak Ni-MH rechargeable digital camera battery or Kodak Li-Ion rechargeable digital camera battery. See your camera user's guide for battery compatibility and other charging options.
One steady green light	The camera was just placed in camera dock.	None; dock is checking the charge status of the battery.
Ascending steady green lights	The battery is charging. Charging is complete when all three lights are lit.	Leave the camera on the dock to continue charging or maintain charge.
One blinking red light	The battery is not properly installed.	Re-install the battery.
	The battery or connector pin is damaged.	Check for damage.
	The camera and battery have been exposed to extreme temperatures.	Slowly return the camera and battery to room temperature.
Descending blinking green lights	The Ni-MH rechargeable battery refresh cycle is in progress: discharging (lights turn off as discharging progresses).	Leave the camera on the dock to continue refresh cycle (Refreshing the Kodak Ni-MH rechargeable digital camera battery).

USB device connector light
Light status	Cause	Action/solution
Light blinks green	Slow blink: the device is initializing or communicating with the printer dock.	None required.
Light blinks green	Fast blink: there is a device or communication error.	Check the USB connections from the device to the printer dock (Printing from a PictBridge compatible camera or device). Disconnect then reconnect USB cable from printer dock to device.
Light is off	There is no device connected to the USB device connector on the printer dock.	None required.
	The connection between the printer dock and device is loose.	Check the USB connections from the device to the printer dock (Printing from a PictBridge compatible camera or device).
	A device other than a compatible Kodak card reader or PictBridge compatible camera or device is connected.	Disconnect the device. Connect a Kodak 8-in-1 card reader, or a PictBridge compatible camera or device.

Card slot light (SDIO/SD/MMC card behavior)
Light status	Cause	Action/solution
Light blinks green	Slow blink: the internal card reader is initializing or communicating with the printer dock.	None required.
Light blinks green	Fast blink: there is a card or communication error.	Remove the card and make sure the card is not write protected or damaged. Replace with a new card if necessary. Reinsert the card.
Light is off	An SDIO/SD/MMC card is not inserted or is improperly inserted in the card slot.	None required.

Transfer button/light
Light status	Cause	Action/solution
Light glows steady green	The printer dock is ready for transferring pictures.	None required.
Light blinks green	Pictures are being transferred to the computer.	None required. After transferring pictures, the Transfer light continues to blink green until either the Transfer button is pressed again or the connection is no longer available.
Light is off	There are no pictures in the camera or on the memory card.	None required. To enable Transfer: Connect printer dock to computer (Connecting to a computer). Take pictures. Dock the camera or connect a compatible Kodak card reader (Printing from a Kodak card reader). If using a card reader, make sure a memory card is inserted.
	The camera is not docked, a compatible Kodak card reader is not connected, or a memory card is not inserted.
	The printer dock is not connected to the computer.
	The printer dock is running a slide show.
	The camera is not properly seated on the connector.	Reseat the camera on the printer dock (Docking and charging your digital camera).
	The printer dock is printing in standalone mode.	The Transfer button is disabled.
	The computer is off.	Turn on the computer.

Slide Show button/light

Light status

Cause

Action/solution

Light glows steady green

The Slide Show feature is available.

None required.

Press the Slide Show button, , to start.

Light blinks green

The Slide Show is running.

None required.

To cancel the Slide Show, press .

Light is off

The Slide Show feature is not available.

NOTE:

The Slide Show feature is only available if a camera is docked.

None required. To run a Slide Show, see Running a slide show.

Red Eye Reduction button/light

Light status

Cause

Action/solution

Light glows steady green

Red eye reduction has been applied to pictures for the current print job.

None required.

To turn red eye reduction on or off, press the Red Eye Reduction button, .

Light is off

Red eye reduction has not been selected.

NOTE:

Red eye reduction is only available when printing from a docked camera, the internal card reader, or a connected Kodak 8-in-1 card reader.

Print button/light
Light status	Cause	Action/solution
Light glows steady green	The printer dock is ready for printing.	None required.
Light blinks green	The printer dock is printing.	None required.
Light is off	There are no pictures in the camera or on the memory card.	None required. To enable Print: Take pictures. Dock the camera or connect a compatible Kodak card reader (Printing from a Kodak card reader). If using a card reader, make sure a memory card is inserted.
	The camera is not docked or a compatible Kodak card reader is not connected.
	The camera is not properly seated on the connector.	Reseat the camera on the printer dock (Docking and charging your digital camera).
	The camera or card reader is transferring pictures to the computer, or has established an active connection to the computer.	None required. When transfer is complete, press the blinking Transfer button, .
	A PictBridge compatible camera or device is connected.	None required. The Print button is disabled; print command is controlled from the PictBridge compatible camera or device. To print from another source, unplug the PictBridge compatible camera or device.

Bluetooth button/light

Light status

Cause

Action/solution

Light glows steady blue

The Bluetooth radio is on; the printer dock is ready to receive Bluetooth signals.

None required.

To turn the Bluetooth radio on or off, press the Bluetooth button, .

Light is off

The Bluetooth radio is off; the printer dock is unable to receive Bluetooth signals.

Picture Size lights
Light status	Cause	Action/solution
One light glows steady green	The indicated picture size is available and selected.	None required. To change picture size, press the Picture Size button repeatedly.
All lights are off	There are no pictures in the camera, on the memory card, or on the PictBridge compatible camera or device.	To enable the picture size option: Take pictures. Dock the camera or connect a compatible Kodak card reader (Printing from a Kodak card reader) or PictBridge compatible camera or device (Printing without a computer). If using a card reader, make sure a memory card is inserted.
	The camera is not docked, a compatible Kodak card reader or PictBridge compatible camera or device is not connected, or a memory card is not inserted.
	The camera is not properly seated on the connector.	Reseat the camera on the printer dock (Docking and charging your digital camera).
	The camera, card reader, or PictBridge compatible camera or device is transferring pictures to the computer, or has established an active connection to the computer.	None required.

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